|
If you are not entirely
delighted with the goods you have chosen, please ensure you return
them to us within 28 days. We will be more than happy to make an
exchange or refund of the goods providing they are returned in perfect
condition and in their original packaging.
We cannot accept items for a refund or exchange if they have been
damaged in the wash.
In the unlikely event
of your goods arriving in a damaged or faulty condition we will replace your
goods or issue a refund if you prefer - please let us know straight away.
Refund of postage and shipping costs will only be given in this event, or in the event you are erroneously sent the wrong product
In order to return goods to us:
- Write on the reverse side of the invoice, (which comes with
the order) whether you would like a refund or
exchange.
- Pack the items back in the parcel,
attach the invoice and
send it back to NiNight! at the address given on the invoice:
If you are returning the
goods for any reason other than damage to or a defect in the
goods, you must pay the cost of return of the goods and you will
be responsible for their safety during transportation.
When returning items we strongly recommend you obtain a free receipt
of postage from the Post Office as proof of postage, as we will not
accept responsibility for parcels lost in transit.
If you do not
return the goods to NiNight, we shall be entitled to deduct the
cost of recovering the goods from the sums we refund to you as
set out below.
In order that we
may improve our service to their customers, you are requested
to send a statement explaining your reason for rejecting the
goods, although you do not need to do so if you do not want to.
Under UK law, you are
also entitled to a "cooling off" period after placing your order. You
may cancel your order without giving a reason and return your goods within seven
days following the day of receipt for a full refund of all charges other than
postage. Refunds are processed within 30 days of notice of cancellation.
Please notify us by
email or telephone of your intention to cancel.
The goods must be
returned to NiNight in their original packaging and in perfect condition.
NiNights extra
guarantees are in addition to your statutory rights as a consumer.
|
**SALE!!!**
